Privacy Policy

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Introduction

At Luminous Events, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: name, email address, phone number, and shipping address
• Payment Information: credit card details and billing address (processed securely)
• Usage Data: information on how you interact with our website, such as IP address, browser type, and pages visited

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: to process and fulfill your orders
• Customer Service: to respond to your inquiries and provide support
• Marketing: to send you promotional materials and updates (though you can opt out at any time)
• Website Improvement: to analyze website usage and improve our services

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with service providers or to meet legal requirements.

• Service Providers: partner companies that help us operate our website and provide services (e.g., payment processing, shipping)
• Legal Requirements: any disclosures of your information to comply with legal obligations

4. Data Security

 We implement various security measures to protect your personal information, including encryption and maintaining secure servers.  .

5. Your Choices

You have the following choices regarding your information:

• Access and Update: You can access and update your personal information by logging into your account.
• Opt-Out: You can opt-out of receiving marketing emails by following the unsubscribe instructions in the emails.
• Delete Account: You can request to delete your account by contacting our customer service.

6. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website. You can disable cookies through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will be effective upon publication.

Contact Us

 If you have any questions about this Privacy Policy, please contact us at info@luminousevents.store.